NHTSA Complaint #11670504 — 2016 NISSAN ALTIMA

The contact owns a 2016 Nissan Altima. The contact stated that while starting the vehicle, the fuel gauge indicated that there was no fuel in the fuel tank. The contact drove to the gas station and refueled; however, the fuel gauge failed to provide the fuel level inside the fuel tank. The check engine warning light was illuminated. The vehicle was taken to an Auto Parts store to have the vehicle diagnosed. The employee retrieved a diagnostic trouble code related to a fuel level sensor failure. The contact was informed that the sensor needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.