NHTSA Complaint #11670392 — 2016 LAND ROVER RANGE ROVER

While driving the vehicle in early February, I experienced a severe stability issue that caused the vehicle to nearly roll over while turning. The vehicle has since developed extreme wobbling, bouncing from left to right, especially when braking or turning. A loud crackling noise is present when making right turns. These symptoms are visibly apparent from outside the vehicle and severely affect steering and handling. I was transporting my wife in labor at the time of the near-rollover. We now have a newborn, and this vehicle poses a serious risk to my family's safety. The problem has been confirmed by both an independent technician and a Land Rover dealership. The dealership verified that the vehicle is subject to active Safety Recall N759, but no repair or remedy is available. Despite this, I was pressured to retrieve the vehicle, which I have done, but I refuse to drive it due to safety concerns. The vehicle is parked and available for inspection. Additional misconduct occurred at the dealership: I was threatened with storage charges and told the loaner vehicle I was issued would be reported stolen. The dealership charged my credit card $300 without authorization, despite the loaner agreement not permitting this under the circumstances. I was given no written notice or valid justification for these threats and charges. I believe I was targeted with discriminatory and biased treatment throughout this process. At no point was I offered a safe alternative or any definitive guidance. The manufacturer and the dealer have both failed to take responsibility, leaving my family vulnerable. I have documented all communication and behavior related to this case and am reporting this as a matter of safety, ethics, and federal recall mishandling.