NHTSA Complaint #11670184 — 2017 KIA SORENTO

To whom this may concern, I'm having to replace an upper module fuel pump that goes into the top of the tank. This part is being recalled on several other Kia vehicles but not mine. The car was stalling and had a heavy smell of gasoline. I was told by my repair shop not to drive this car until repaired due to gasoline fumes having the potential to be ignited and cause a fire. I was told by Kia customer care (Sandra) on 6-30-25 @ 655am MST that my Vin number was not a part of this recall. I explained my car was experiencing the same issue and required the same repair as other recalls for Kia and I was directed to file a formal complaint with nhtsa for assistance. Can you please assist with a formal recall. This is a very dangerous situation with flammable fumes escaping. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)