NHTSA Complaint #11670156 — 2024 LINCOLN NAUTILUS

The contact owns a 2024 Lincoln Nautilus. The contact stated while driving 75 MPH, the vehicle began shaking violently with the check engine warning light illuminated and the vehicle stalled. The vehicle was steered off the road and restarted; however, there were several unknown warning lights illuminated. The contact’s husband test drove the vehicle and the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed that the engine had sucked in the spark plugs and caused internal damages, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.