NHTSA Complaint #11669927 — 2022 VOLKSWAGEN ATLAS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11669927
Vehicle 2022 VOLKSWAGEN ATLAS
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

UNKNOWN - bought vehicle last year. The right passenger headlight LED strip went out which ended up costing $1600. The drivers side headlight LED strip just went out, which is going to cost me another $1600. Looking online, it looks like many other VW Atlas owners are experiencing the same issues, all within 20-60k miles of having their vehicles. There needs to be a safety recall for these headlights. To have to pay $1600 to get this fixed is absolutely ridiculous. The only way to fix the LED strips is to replace the entire headlight which is why they're charging so much money to do so.

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