NHTSA Complaint #11669794 — 2023 RAM 1500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11669794
Vehicle	2023 RAM 1500
Component	AIR BAGS
Date of Incident	November 22, 2024
Date Filed	June 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The truck has been to the dealer on multiple occasions because I continue to receive airbag system alerts. When the alert comes on a warning displays on the console that the airbag system has malfunctioned. The dealer states the clock spring needs to be replaced. I’ve been waiting since November 22, 2024 for the part. It is now June 27, 2025 and still don’t have the part. I experience the alert on my console at least 3-5 times a week.

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