NHTSA Complaint #11669763 — 2022 ACURA TLX
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11669763 |
| Vehicle | 2022 ACURA TLX |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
My husband and I have a 2022 Acura TLX (purchased new) that was issued a safety recall. We brought the car into the dealership in April to fix the problem. Two weeks later, the car completely malfunctioned- every warning light went off at the same time, and the car completely lost control. Steering, brakes, power/gas, everything went out. During this second visit, the dealership replaced the PCM. Last night, the exact same issue happened. My husband was thankfully near home, but if he was on a highway, he could've easily been killed. Again, everything in the car went out- steering, brakes, power- and he had zero control of the car. The car was towed a couple hours ago to the dealership (third time since initial visit in April), and the service manager said, "This has never happened before..." and had no answers. This is an extremely high risk situation, and we do not feel safe getting into this car when the dealership/manufacturer is clearly not able to fix their own safety recall.
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