NHTSA Complaint #11669342 — 2020 HONDA CR-V

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11669342
Vehicle	2020 HONDA CR-V
Component	UNKNOWN OR OTHER
Date of Incident	June 16, 2025
Date Filed	June 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

On 6/16/2025 I was driving home and my car dinged and a light came up on my dash All Wheel Drive System Problem and felt funny. I was almost home and when turning off and back on it went off. Two days later I was almost home and the same thing and did not drive right. I got it to a Honda dealer and they determined it was the rear differential pump motor based on the code. They replaced it yesterday and within 5 miles threw another code, which was stated that the full rear differential was needed. After some research of the All Wheel Drive System Problem it appears there are a lot of people out there with CRV's that are having this issue. My vehicle has less than 41,000 miles on it and should not have gone out. I also noticed when I googled rear differential for 2020 CRV's that the NHTSA is reviewing a case for this issue. I am thankful that I have extended warranty and will cover the repairs but I feel that this should be a recall and that Honda should take care of it instead of extended warranty. Please review this issue with CRV's and let me know if a recall is possible to be implemented.

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