NHTSA Complaint #11668852 — 2024 FORD EXPEDITION

EQUIPMENT:ACCESSORY:FLOOR MAT issue reported to NHTSA

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Complaint Details

ODI Number 11668852
Vehicle 2024 FORD EXPEDITION
Component EQUIPMENT:ACCESSORY:FLOOR MAT
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The contact owns a 2024 Ford Expedition. The contact stated that the driver's side front floor mat was buckling and slipping underneath the brake and accelerator pedals. There were no warning lights illuminated. The contact stated that occupants were tripping on the passenger’s side front floor mat. The local dealer was contacted, where it was diagnosed and determined that floor mats needed to be replaced. The vehicle was not repaired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

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