NHTSA Complaint #11668689 — 2018 HONDA CIVIC STEERING

Complaint Details

ODI Number	11668689
Vehicle	2018 HONDA CIVIC
Component	STEERING
Date of Incident	June 23, 2024
Date Filed	June 23, 2025
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2018 Honda Civic. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel felt like it was sticking. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed steering gearbox. The contact was informed that the steering rack needed to be replaced. The contact referenced NHTSA Campaign Number 18V663000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 36,000.

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