NHTSA Complaint #11668676 — 2018 FORD EXPEDITION

My 2018 Ford Expedition previously underwent a recall repair for a known cam phaser defect at Fremont Ford in Lander, Wyoming. The cam phasers are part of the engine’s variable valve timing system and are critical for proper performance and safety. Despite the initial recall repair, the exact same issue has returned. I am now experiencing rattling noise at startup, reduced engine performance, and engine hesitation—symptoms consistent with the original defect. When I contacted the dealership, they told me that the issue would not be covered again because too much time has passed. This issue clearly indicates a recall repair failure, which poses a potential safety hazard due to timing chain slack and the risk of engine damage or stalling. Cam phasers are essential to the safe and reliable operation of the engine. I am requesting that NHTSA investigate whether this recall needs to be expanded or whether Ford should be required to cover failed recall repairs like mine.