NHTSA Complaint #11668630 — 2024 TOYOTA COROLLA CROSS
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11668630 |
| Vehicle | 2024 TOYOTA COROLLA CROSS |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
January of 2025 the vehicle was put in drive and the vehicle shut down. "Power steering low egine stopped" message appeared. I Put the vehicle in park and started the car back up. I took it to the dealership. The battery was low they charged it and released it back. The vehicle was brought back shortly after that due to the vehicle being put in park and shutting down displaying the same "low power steering. Egine stopped" message. Along with "EPB stopped Incompletely". Brought it back in and the battery was low and they replaced it. A few months later the vehicle was brought in due to multiple braking events either when pulling forward with no acceleration (nothing was around the vehicle) or putting the vehicle into reverse with no acceleration (nothing behind the vehicle). During these events the car made a loud grinding sound and displayed BRAKE across the dash. The 3rd time at the dealership was due to the car shutting down when put into park and braking when reversing out of a parking spot. The code "epb stopped Incompletely" and the BRAKE message appeared.The dealership checked for codes but the car didn't have any saved. They can't recreate it. They had a feild tech come out but I'm unsure of what was found because they haven't released it. As of June 22, 2025 I was driving and the car braked on me while going 40 mph. The seat belt locked up and threw me and my passenger forward. A red BRAKE message appeared and the car sounded an alarm. The vehicle was brought back into the dealership on June 23, 2025 the dealership turned me away. Corporate started a case.
Related Complaints for the 2024 TOYOTA COROLLA CROSS
Other SERVICE BRAKES Complaints
#11635753
Brakes were malfunctioning and did not work. I was traveling South of Hwy 99 in the middle lane and noticed the vehic...
#11623205
Brake lights dont completely light up. High chance of rearend accident at night.
#11622972
After turning left into a parking spot,car did not stop as usual.The car went over curb and hit a 'no overnight park...
#11618735
Received message in car stating power brake low. On the app, received a message stating there is a malfunction with ...
#11611017
The vehicle, Toyota Corolla Cross seems to have an issue with stopping from a reasonable distance. Unlike other Toyot...
Recent Complaints for the 2024 TOYOTA COROLLA CROSS
#11717939
ELECTRICAL SYSTEM
My 2024 toyota corolla xse hybrid had died 3 times because the 12 volt battery is no good. The battery has been repla...
#11709284
ELECTRICAL SYSTEM
During start atempt, car could not find the key fob even in front of the start button. Car would not start and I was ...
#11709284
ENGINE
During start atempt, car could not find the key fob even in front of the start button. Car would not start and I was ...
#11708049
ENGINE
The car started alarming and cannot detect the key fob. I got stock for 15 minutes.
#11708049
UNKNOWN OR OTHER
The car started alarming and cannot detect the key fob. I got stock for 15 minutes.