NHTSA Complaint #11668607 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. The contact stated while idling and while driving at various speeds, there was a significant amount of smoke coming out of the exhaust pipe. There was no warning light illuminated. The vehicle was taken to A1 Auto 3 Brothers Car Repair, where it was diagnosed that the engine had failed due to piston rings failure, and the turbo charger also failed. The dealer determined that the engine and the turbo charger needed to be replaced. The warranty company informed the contact that only the turbo charger was covered under warranty. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.