NHTSA Complaint #11668523 — 2024 CHEVROLET SILVERADO 1500

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11668523
Vehicle 2024 CHEVROLET SILVERADO 1500
Component ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

I purchased the Curt Triflex Next Trailer Brake Controller GM Part # 19435732 ( Although may be sold through several part #s) from Jim Norton Chevrolet as this is a GM recommended part through the GM parts catalog and is plug and play with included wiring harness making simple no wire splicing connection. The brake controller we need to tow or travel trailer it worked great for about a month maybe two , then I went to hook up our trailer and the brake controller would not function. So I had a electrician trouble shoot the power and all that checked out good. I contacted CURT for a warranty claim and they stated this is a known issue and they are sending me a new one and I did respond that's spooky what if I was towing and it stops controlling. this could lead to a serious safety issue. I unplugged and it and plugged back in and it started working then stopped again before the next weekend to pull my trailer. again Curt stated via email this is a known issue and sending me a new one when they are in stock , but I had not heard this until I contacted them for warranty claim and still have not received a replacement.

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