NHTSA Complaint #11668034 — 2017 CHEVROLET CAMARO

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The service technician at the dealership linked the known issue to the torque converter and potentially the transmission system. The suspected faulty components are available for inspection upon request. 2. How was your safety or the safety of others put at risk? While driving my 2017 Chevrolet Camaro, the vehicle intermittently and abruptly slows down and shakes/shudders violently, as if riding over rocks. This unexpected and dangerous behavior could easily result in a loss of control, especially at higher speeds or in traffic, putting both myself and other drivers at risk. This issue compromises the safe operation of the vehicle. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The service technician told me this is a known problem with Chevrolets and stated that they currently have four other vehicles in their service department with the same issue. Given the frequency of this issue (as noted by the dealer) and the sudden onset without warning, I am concerned that this is a broader safety-related defect that warrants investigation. The technician stated multiple times that the issue is likely the torque converter, or in the worst case, a failing transmission. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No, the vehicle has not been inspected by the manufacturer directly, or by police or insurance representatives at this time. I’ve never received any notice from the manufacturer regarding the shudder and recommended fluid flushes. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages have appeared. The sudden shuddering and slowing down of the vehicle while driving occurs without any prior warning.