NHTSA Complaint #11668029 — 2020 AUDI A4 ALLROAD

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11668029
Vehicle	2020 AUDI A4 ALLROAD
Component	ELECTRICAL SYSTEM
Date of Incident	June 16, 2025
Date Filed	June 19, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

The MMI (multimedia interface) spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. Restoring functionality requires user input to get through the loading screens. The process is extremely distracting to the driver and there is no way to prevent it from happening

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