NHTSA Complaint #11667859 — 2017 ACURA RDX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11667859
Vehicle 2017 ACURA RDX
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The RDX has been experiencing stalls when trying to accelerate, shaking/vibrations when accelerating uphill or around curves in roads. I received a letter about the Torque Converter having its warrantee extended. The letter stated if you are experiences issues related to the torque converter to contact the dealership. I took my RDX to the Acura dealership in which they stated the car did not show the code to have the Torque Converter replaced but instead I needed a transmission flush. I have stated that I am experiencing problems related to the Torque Converter and after replacing it a transmission flush is part of the process. The dealership is refusing to replace the torque converter but charging me $500 for a transmission flush.

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