NHTSA Complaint #11667767 — 2021 GMC SIERRA 1500

I heard a ticking in the engine and noticed multiple warning lights in the dashboard. I called the GMC dealer and was told the next opening was several weeks away. I was also told that it would be OK to drive the vehicle which I did (~10 miles) and parked the truck in my driveway until I could get the truck in for a diagnostic evaluation. The service department at the GMC dealer where the vehicle was purchased identified a defective camshaft/lifter as the source of the noise and lights. The service manager recommended either an engine rebuild at their shop or purchase a replacement motor from the GMC inventory network. The serial # of the old motor is: 126852545. The serial # of the new motor is: 40208378. The cost of the new motor, replacement of required fluids and parts and labor was $12,360. 100% of the repair was paid by myself. The .pdf of the service record (RO #: 9189240) exceeds the 10 MB limit and cannot be uploaded. I have a hard copy if needed. The dealership where the vehicle was purchased and serviced is: TULLEY Buick - GMC - BMW - Mazda P.O. Box T 147 Daniel Webster Highway South Nashua, New Hampshire 03060 (603) 888-0550 www.tulley.com