NHTSA Complaint #11667479 — 2014 TOYOTA PRIUS C

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11667479
Vehicle 2014 TOYOTA PRIUS C
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

We were driving on a city street about 25-30mph and the car jerked suddenly and the lights on the dashboard illuminated and the "Check Hybrid System" message came up as well. The car was able to coast to a nearby parking lot. We attempted to drive the car home and the car stalled in the middle of the street. We were able to push the car off the road and then get it towed. The presented a potentially very dangerous situation as the car had a complete failure while driving in the middle of the road. The Toyota service department ran a diagnosis which returned DTC P0A94. All of this indicates that the car should be covered under the CUSTOMER CONFIDENCE PROGRAM 23TE03 however that program seems to only cover the 2010-2015 Prius and 2011-2017 Prius V models and not the Prius C. There are several reports of this same issue happening on the Prius C as well though so it doesn't make sense that it is not covered.

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