NHTSA Complaint #11667348 — 2024 TESLA MODEL 3

The contact owns a 2024 Tesla Model 3. The contact stated while driving at approximately 65 MPH, the vehicle shut off. The contact stated that the vehicle lost electrical power and the main computer screen was black. The contact stated that the steering wheel was difficult to turn left or right, and the brake pedal was soft while depressing the brake pedal. The contact was able to coast to a stop. The contact attempted to restart the vehicle but was unable. The contact was able to get the main computer screen back online. The contact stated that the computer had several unknown warning lights displayed and a timer was activated and counted down and the vehicle shut off. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that there was blown fuse, and that the vehicle went into "Fail Safe Mode” and shut down all systems. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.