NHTSA Complaint #11667337 — 2020 CHEVROLET SILVERADO 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11667337
Vehicle 2020 CHEVROLET SILVERADO 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Vehicle started and behaved as expected when leaving my home and for a dozen lights or so between my home and place of the incident. While stopped at a red light, the auto stop function shut the truck down as normal. On re-start when getting green light, after releasing brake pressure, the start up was belabored for two turnovers before starting up. As I pulled off the stop with a green light, the dash lights illuminated and display started rolling through system failures, one of which was the brakes system and ESC. I cautiously proceeded through my turn to a thankfully quiet intersection as the brakes were completely unresponsive. I had ZERO brake function. I was able to slowly come to a rolling stop enough to get the truck in park where I turned it off and back on and the brake function returned. I cautiously drove to the local chevy dealer where I was informed that the battery drain pulls from low voltage when it needs extra power for start up. This is utterly terrifying that it is even possible for the battery to start the truck WITHOUT ANY BRAKE FUNCTION. Had this happened just two lights before or after where I was, it would have been a news headline. I could have easily been headed up and over a bridge leading to a catastrophic event at the bottom where I would have been completely unable to stop my truck by any means other than a collision. I would have preferred a dead battery at a red light. Seems a whole lot safer. I'm now stressed beyond measure at the thought of some failure in the future that could lead to another event such as this. My truck is now a nightmare wondering what electrical malfunction is going to put me and/or my wife and daughter in a life or death situation, let alone others on the road. This shouldn't even be an option for the truck to start at the expense of a critical safety function. Not to mention there is no function for the auto start stop system to be deactivated permanently by my choice. I am beside myself and scared to drive.

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