NHTSA Complaint #11667174 — 2021 HYUNDAI PALISADE SUSPENSION

Complaint Details

ODI Number	11667174
Vehicle	2021 HYUNDAI PALISADE
Component	SUSPENSION
Date of Incident	May 13, 2025
Date Filed	June 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

2021 Palisade was in for a repair on 5-13-2025. Mileage at that time was 62,144. I requested that a noise that I was hearing in the back of the car be investigated. The noise sounds like a pop that happens when turning or going over bumps. I was told by the dealer that the rear shock insulator caps needed to be replaced to the tune of $2000. I was not told there is a TSB for this issue. Unfortunately, this issue occurred when I was on vacation or I would have been able to have the car looked at before it hit 60,000 miles. The warranty might have covered this issue at that time. I researched this issue and learned of the TSB on this vehicle for this issue. I have read this website and learned that many have reported this.

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Other SUSPENSION Complaints

#11719335 — February 20, 2026 — When driving at low speeds and going over bumps and speed bumps there is a thumping noise coming from the driver’s si...

#11710377 — January 12, 2026 — Early issues at 56,000 miles with rear shock suspension causing excessive bouncing. Read this is common and can happe...

#11700783 — November 21, 2025 — I have a popping noise coming from the rear driver side suspension and it rides rough. I have been told by Hyundai th...

#11679353 — August 8, 2025 — A 4 year old car already needs brand new suspension!

#11677983 — August 2, 2025 — The 2021 Palisades started riding very rough and bouncy. I made an appointment and took it to Edmond Hyundai for the...

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