NHTSA Complaint #11667117 — 2017 KIA OPTIMA UNKNOWN OR OTHER

Complaint Details

ODI Number	11667117
Vehicle	2017 KIA OPTIMA
Component	UNKNOWN OR OTHER
Date of Incident	January 1, 2020
Date Filed	June 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

For years there has been a problem with my vehicle after it rains. On the drivers side when turning the steering wheel there is a scraping noise. The dealership service always said they can’t hear anything or duplicate the problem. Now the issue has extended to the passenger side. After a heavy rain or going through the car wash water get in under the glovebox. My sunroof is fine and not clogged, the problem is something else. Water no matter the source should not be getting inside the car causing odor issues, interfering with the operation of turning / steering gears. This needs to be a recall to force Kia to acknowledge this well known problem from hundreds of online complaints regarding leaks.

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