NHTSA Complaint #11667027 — 2021 BMW X5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11667027
Vehicle	2021 BMW X5
Component	ELECTRICAL SYSTEM
Date of Incident	May 16, 2025
Date Filed	June 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

In the middle of a busy intersection, the car just completely shut down. The car only had ~35,000 miles on the odometer and has been serviced only by BMW. It turned out that the water pump broke, which led to downstream impact on additional surrounding systems. BMW X5’s up to model year 2019 had recalls due to faulty water pumps. From an independent search online, it appears there are many owners of 2021 BMWs who have experienced water pump failures like I did. This could have led to a major safety incident as my husband nearly avoided an accident. If this had occurred suddenly on a highway, for example, that could have resulted in a multi-car accident as the car very suddenly died and came to a stop.

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