NHTSA Complaint #11666864 — 2009 HONDA ELEMENT

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11666864
Vehicle 2009 HONDA ELEMENT
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Just like the same era's Honda CR-V (the Honda Element's sibling car with many of the same components), the undercarriage rust on my vehicle is excessive: as described in the same era Honda CR-V's NHTSA Recall (23V-228). Large sections of my car’s rear frame are completely missing, as shown in the photographs. My car is now undriveable. I had it towed to two Honda dealerships at my expense and both refused to even look at the car's rust, when I explicitly asked them to determine if the car was safe to drive. Niether dealership would confirm. Honda corporate cited that they were unable to assess the photographs that I sent to it because it does not physically inspect the cars. Honda corporate also insisted that it could not do anything about any dealership’s behavior as they are allegedly completely independent from Honda of North America. Honda corporate also looked up the history of my Hondas that I have owned and Elements that I still own and actually asked me, if I purchased them just to try to have Honda fix them for free. Just like with the CR-V, a recall for the rear frame corrosion first occurred in Canada and then in the US: see NHTSA Recall 23V-228’s chronology. The Honda Element's Canadian recall is as follows: "Transport Canada Recall - 2021024 – HONDA". As of today, there is no NHTSA recall for rear frame corrosion for Honda Elements. I am submitting this complaint for this car now, and also contemporaneous will submit less detailed complaints under different VINs for my other Elements with rust problems: every Honda Element that I have ever owned, even one that had spent its entire 14 year life as a New Mexico, Arizona, and Texas car has had rust problems. In other words, no matter what environment these Elements (which were made for the model years 2003-2011) are in, they corrode right away (within any factory warranties), and eventually become dangerous.

Related Complaints for the 2009 HONDA ELEMENT

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Recent Complaints for the 2009 HONDA ELEMENT

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