NHTSA Complaint #11666793 — 2014 FORD F-150

We are the original vehicle owners. The backup camera was replaced at a Ford Dealership on 3/26/20 because the screens were showing blank images and sometimes distorted images. at that time the mileage was 82564. Now the backup camera is doing the exact same thing, and the mileage is 144236. This is a safety issue backing up and can cause an accident. There have been recalls on most models but 2014 was not included. Ford has stated that the recalls are tied to the VIN., thus even though we paid Ford and replaced the camera in 2020, the camera is not covered although it is the same parts of model year VINS that were recalled. The 2014 should have been included in the recalls, as well as specific part recalls.