NHTSA Complaint #11666692 — 2025 SUBARU FORESTER

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11666692
Vehicle 2025 SUBARU FORESTER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I purchased my 2025 Subaru Forrester from Ciocca Subaru in Flemington, New Jersey in October, 2024. In March, 2025, a rock hit my windshield and cracked it. I spoke with both Ciocca and Open Road Subaru about it and they informed me there is a back order on the windshield that could take 2 months and that I should file an insurance claim. I filed the isurance claim and was assigned to get a windshield from safelite, but safelite doesnt have any windshields for this vehicle either. Neither do any New Jersey dealers. I then contacted the manufacturer in March, but was told these matters were handled by the dealerships, and thus left with no remedy. I have since called again yesterday, but other than assigning me a new customer service rep named Brendan, Subaru has done nothing else. And now it's been over two months and I am stuck with a beautiful new vehicle that has a significantly cracked, ugly and unsafe windshield. I need a windshield replacement immediately or a new vehicle or a refund and forgiveness of any loan incurred in the purchase of this vehicle. If i had known this windshield would crack easily and that no replacements were available, i would not have purchased the vehicle.

Related Complaints for the 2025 SUBARU FORESTER

Other UNKNOWN OR OTHER Complaints

#11714743 I am submitting this complaint to report a potential safety defect with the windshield glass on my 2025 Subaru Forest...
#11709021 While driving (vehicle NOT parked), a message advertising popped up on the in-dash display, blocking other informatio...
#11708572 SiriusXM add takes over the infotainment screen while the car is in drive and actively being driven. This blocks GPS,...
#11705006 This is the SECOND time in less than 9 weeks that my rear window (hatch) has shattered for no reason. The first time ...
#11702126 Sirius XM popping up ads in the interior screen while driving is dangerous and ridiculous

Recent Complaints for the 2025 SUBARU FORESTER

#11717495 VISIBILITY/WIPER Windshield crack started under windshield wiper and then within 12 hours spread from center of car to the passenger s...
#11714743 VISIBILITY/WIPER I am submitting this complaint to report a potential safety defect with the windshield glass on my 2025 Subaru Forest...
#11713259 FUEL/PROPULSION SYSTEM I bought a Subaru Forrester 2025 in March of 2025. I drove this car for almost 9 months to the day. On 12-19 -25 I wa...
#11713259 SERVICE BRAKES I bought a Subaru Forrester 2025 in March of 2025. I drove this car for almost 9 months to the day. On 12-19 -25 I wa...
#11713259 VEHICLE SPEED CONTROL I bought a Subaru Forrester 2025 in March of 2025. I drove this car for almost 9 months to the day. On 12-19 -25 I wa...
Check any vehicle history by VIN - Free vehicle history report