NHTSA Complaint #11666422 — 2022 TESLA MODEL Y

What component or system failed or malfunctioned, and is it available for inspection upon request? The car exhibited a noise from the drivers side (LH) rear brake caliper, car was brought into Tesla for repair and it was determined that "Technician Notes: Technician inspected and verified excessive noise from the driver's side rear brake when applied, as reported by the customer. The noise was caused by a loose brake caliper on the left rear side. The technician replaced the left rear brake caliper and performed a brake fluid bleed/flush to resolve the issue. After the repair, the technician confirmed that the brake noise was no longer present." Tesla Service. How was your safety or the safety of others put at risk? Brake caliper coming loose reduces brake performance and could lead to catastrophic failure and accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, see above. Tesla Service center "resolved" the issue by replacing the caliper. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No inspection, beyond Tesla service noted above. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights, just a clicking sound from the caliper, sounded loose.