NHTSA Complaint #11666363 — 2017 FIAT 124 SPIDER

I am writing to formally express my concern and disappointment regarding the lack of transparency and communication surrounding the airbag recall for the Fiat 124, first issued in 2024. As of today, Fiat has not provided any meaningful updates, solutions, or timelines regarding this serious safety issue. There has been no information uploaded to official channels, nor have customers been contacted with guidance or offered temporary remedies. This silence is particularly alarming given the nature of the defect—involving airbags, a critical safety component that can mean the difference between life and death in an accident. To date, there has been no call for refunds, replacements, or even interim safety measures while Fiat “works on finding a reliable outcome for the future.” This delay, paired with a lack of communication, suggests a disregard for customer safety and a failure to meet basic standards of accountability. I urge Fiat to immediately provide an update to the public regarding the status of this recall, including what steps are being taken, projected timelines, and what current owners of the affected vehicles should do in the meantime. Anything less is unacceptable when dealing with an issue of this magnitude.