NHTSA Complaint #11666226 — 2017 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11666226
Vehicle 2017 FORD EXPLORER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I periodically have unintended acceleration ; it has occurred off and on for the past two years . The Ford dealer said no faults were detected so they can't fix the problem . It most often when I am shifting into reverse then the RPMs increase dramatically and when I put it in neutral they shoot up even more . A few days ago I was putting the car into the garage , waiting for the door to open , with my foot on the brake and the shift in drive when the RPMs started to increase . Feeling the car starting to move I shifted to neutral when the RPMs shot up tremendously . This is a dangerous situation where someone can get injured or killed . Ford should be able to correct the problem !!!

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