NHTSA Complaint #11666171 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11666171
Vehicle 2017 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Cylinder 2 has coolant intrusion causing a misfire spark plug and ignition coil have already been replaced after a few days half a gallon of coolant is lost no external leaks coolant is going into cylinder 2 fouling the plug on cylinder 2 causing the vehicle to go into limp mode because the coolant pump is throwing a code because there's lack of coolant in the engine called Ford because there is a warranty extension through 88,000 mi for the vehicle knowing that this is an issue with these motors and these vehicles Ford says our VIN number is not included in the warranty extension or the recall don't want to spend $10,000 for an engine nor can we afford $10,000 for an engine replacement on a vehicle that we still have a couple thousand dollars left on payments will try to call the Ford dealer to see if we can get any assistance from them was already turned down from Sarasota Ford said they can do nothing for us

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