NHTSA Complaint #11666162 — 2025 KIA SORENTO HYBRID
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11666162 |
| Vehicle | 2025 KIA SORENTO HYBRID |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Battery does not stay charged. I purchased the vehicle on 24AUG24. On 08FEB25, I began having trouble with the 12V battery. The battery died and Kia Roadside was called to jumpstart. The local Kia dealership replaced the 12V and tested the system. Everything checked out ok. I picked up the car on 10FEB25. On 03MAR25, I called Kia Roadside to jumpstart the dead 12V battery, again, and took the vehicle back to the same local Kia dealership. The dealer has been unable to correct the problem even with the help of Kia Corp.
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