NHTSA Complaint #11666079 — 2019 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11666079
Vehicle 2019 HONDA PILOT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

Backup camera is distorted and has purple and green colors throughout the screen. Also the information screen routinely indicates a Tuner failure, followed by popping sounds from the radio. Took vehicle to Honda dealer who advised that many 2019 Honda Pilots are coming in with same issue. However, the vehicles with the vehicles with the same first 7 charscters in the VIN were NOT included in the recall for some reason. This oversight by Honda, to exclude these particular Honda Pilots, places an increased safety risk for the owners, as well as an undue financial burden. In reviewing the complaints posted on this site, 2019 Honda Pilot owners have been complaining about these issues for 2-3 years without any resolution from Honda. It is clear that Honda has been aware of this issue for several years. It would be great if the NHTSA would require Honda to do the right thing by acknowledging their oversight (excluding these vehicles from the recall), and have the backup camera and tuners repaired before a serious accident/injury occurs.

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