NHTSA Complaint #11666070 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. The contact stated while driving 35 MPH, the vehicle started vibrating, with an abnormal sound coming from under the center of the vehicle. The contact pulled over to the side of the road and restarted the vehicle; however, the failure persisted. The vehicle was towed to the residence. The vehicle was then taken to an independent mechanic who suspected a failure with the transmission. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.