NHTSA Complaint #11666042 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera failed to display an image, and occasionally displayed a blank image. The message "Camera Unavailable - Please Contact Dealer" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the year, model, and VIN were not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 142,000.