NHTSA Complaint #11665968 — 2021 ACURA TLX

The contact owned a 2021 Acura TLX. The contact received a notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while accelerating from a stop, she was struck by another vehicle driving at 55 MPH on the front passenger side. The vehicle spun around due to the impact and came to a stop facing oncoming traffic. The contact lost consciousness. No air bags were deployed. The contact sought medical care for a brain trauma, whiplash, loss of hearing in the left ear, headaches, blurry vision, loss of hand motor skills in her left arm, and injuries to their neck and spine. A police report was filed. The vehicle was deemed a total loss by the insurance provider. The vehicle was towed to a local tow lot for further investigation. The local dealer was not notified of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.