NHTSA Complaint #11665885 — 2013 FORD FUSION

The contact owned a 2013 Ford Fusion. The contact stated that while the vehicle was parked at the contact's work parking lot, the vehicle caught on fire due to unknown reasons. A security guard discovered the fire, and called the Fire Department extinguished the fire. A fire report was filed. No police report was filed. The contact was at work during the incident, and it was not until he finished his shift that he discovered that his vehicle had caught on fire. The contact believed the fire started from the engine area, per witnesses. The vehicle was towed to a local towing yard. The contact notified his insurance company and deemed the vehicle totaled. The fire spread and damaged several vehicles parked nearby. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.