NHTSA Complaint #11665884 — 2020 FORD F-350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11665884
Vehicle	2020 FORD F-350
Component	STEERING
Date of Incident	June 2, 2025
Date Filed	June 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

The steering wheel all of a sudden got really loose and will pull away from the steering column. I called Ford service at the dealership I bought it from. They said my extended warranty has just expired. They also say there are no active recalls for this issue. This is not something that should ever happen. I have never had this problem with and vehicle I have ever owned in the 30 + years of owning and driving. Is there anything that can be done to have them cover this repair?

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