NHTSA Complaint #11665830 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11665830
Vehicle	2017 FORD ESCAPE
Component	ENGINE
Date of Incident	May 11, 2025
Date Filed	June 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Coolant intrusion ruined block. Overheated on interstate. My family and I had to wait on side of interstate for many hours in 100 degree weather with nothing to drink. We were sunburnt and dehydrated by the time we got to a motel that evening. Vehicle was towed to Pep Boys. Had to pay for a motel room for 3 days waiting on a diagnosis from them. Finally they informed me of the devastating news so I had to rent a U-Haul and car dolly to tow it back home since we were 300 miles away when this happened. There was a warning light that came on about 5 seconds before car shut off. It is available for inspection at this time.

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