NHTSA Complaint #11665706 — 2022 JEEP GRAND CHEROKEE

Last week I was driving 70MPH on the highway when suddenly I got the red wrench icon with the message "Service Hybrid Electrical System" on the dashboard. After about 7 seconds I then got a "Put foot on brake and press start" message on the screen - while still going 70MPH on the highway. At that point the car died. I had no power - the accelerator pedal did nothing. Luckily, I was able to pull over to the shoulder and stop. Then I did what it said and pressed the brake + start button. The car came back to life, but I didn't have the full hybrid system - I only had gas - the car was not using any electrical power as the battery level remained constant and did not drop as I drove. I continued for another 20 minutes where I stopped for lunch. When I returned to the car it started up normally and continued to run normally after that. This is the 3rd of 4th time the red wrench icon with the Service Hybrid system warning coming up, but on the previous times the message went away after about 5 seconds and the car drove normally. This is the only time that it caused the car to completely die on my while on the highway. Apparently, this has been happening to a *lot* of people after Jeep issued a software update to address the 95b recall last year. Many owners are now afraid to drive their Jeep 4xe for fear of it suddenly dying on the highway at high speeds.