NHTSA Complaint #11665660 — 2016 NISSAN ALTIMA

On April 15, 2025, I purchased a pre-owned 2016 Nissan Altima with just under 51,000 miles. Less than two months later, the vehicle’s transmission failed. A diagnostic revealed the issue is with the CVT transmission, a well-documented defect in many Nissan models. When I contacted Nissan to file a claim under what I thought would be warranty protection, I was denied because the extended warranty period had technically expired. However, I was not the vehicle owner during that warranty period, and the defect had not presented itself until now. I am now left to pay thousands of dollars to replace a part that Nissan has previously acknowledged as faulty. This is not simply a warranty issue—it’s a case of a known manufacturer defect causing harm to a consumer who acted in good faith. As a working-class family of six, we cannot absorb this kind of financial blow—especially when it is due to a failure Nissan has seen repeatedly in their CVT-equipped vehicles. I am requesting that the Attorney General’s office investigate this matter and advocate for Nissan to take responsibility by covering 100% of the repair costs. I honestly do not understand why this faulty transmission issue has not warranted a recall. The sudden and unexpected inability to continue acceleration is an extremely dangerous occurrence that can lead to a collision resulting in fatality or paralyzation.