NHTSA Complaint #11665112 — 2018 HONDA CIVIC

The steering system randomly but frequently has an issue where it “sticks” when going straight down the road, requiring excessive pressure to make minor adjustments to remain in the lane. This causes the car to jerk and the steering to “oversteer” while to trying to maintain the lane. It is available for inspection upon request. My safety and others are put at risk because the issue makes it difficult to remain in the lane while going down the road. When the wheel “sticks” it causes the car to jump/jerk abruptly and sometimes causes the car to leave the lane because of the excessive effort required to “get through” the sticking. This is EXTREMELY dangerous at highway speeds. I had another recall done on the car (fuel pump) and mentioned it to the service manager who noted on the invoice that they could feel the “sticking” feeling and recommended steering rack replacement to correct the issue. The car has not been inspected by Honda, the police or anybody else. There are no warning lamps or active fault codes. The issue was present when I purchased the car at around 80,000 miles and is still present at 123,000 miles. I also had a 2016 Honda Civic that had the same exact issue, starting at around 25,000 miles and lasting until I traded it in at around 80,000 miles. The dealer was never able to replicate the issue when I took the car in to have the issue corrected under warranty so they could never repair the issue. I’ve done intensive research on others having the same issue and there are a LOT of others having this same exact issue on the 10th generation (2015-2023) Honda Civic.