NHTSA Complaint #11665060 — 2011 FORD F-150

The contact owns a 2011 Ford F-150. The contact stated while driving 45 MPH, the transmission unexpectedly downshifted to first gear. There was no warning light illuminated. The contact was able to pull over to the side the road. The contact stated that upon depressing the accelerator pedal to resume driving, the vehicle failed to exceed 10 MPH. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission molded lead frame had failed and needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N01, because the campaign had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.