NHTSA Complaint #11664818 — 2022 JEEP WAGONEER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11664818
Vehicle 2022 JEEP WAGONEER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

in December 2024 i received a check engine light with a locked code that disappeared after a short distance. The vehicle would not auto start from the key and we thought it was a battery .In February 2025 while on a trip i received a warning light for power steering fluid we went to a parts store and topped up the power steering fluid .on [XXX] i was driving the vehicle at 55mph while i had my [XXX] and [XXX] in the car as well as heavily pregnant along with my [XXX] grandmother . i pulled away from a traffic light and the dash board lights lit up completely check engine, stability, abs, emergency brake ,traction ,crash detection . I went to use the brakes and to change lanes and while doing so i lost brakes and power steering causing me to have to use a grass verge to bring the vehicle to a stop as the brake pedal was to the floor and the emergency brake was not engaging even though the light was lit on the dash. had i not pulled into grass to stop i would have been in a catastrophic accident. i took the vehicle to 2 Chrysler dodge jeep ram dealerships who could not fix the vehicle so took it to a 3rd dealership who were able to get brakes and power steering back into the vehicle . upon trying to pick up the vehicle within 24 - 48 hours i received a check engine light for brake pressure sensor the dealership have opened 6 star cases with jeep regarding this issue and just keep storing the code and returning the vehicle to me. when i take the vehicle to a auto zone or advance parts store with a check engine light the code is stored 4+ times with a red banner advising customer to not drive vehicle due to possible brake failure . I am 4 months into not having my vehicle and still have a check engine light for brake pressure sensor which has now been changed 4 times as well as the whole brake system. jeep are not assisting with anything other than keep telling the dealership to change the pressure sensor and re bleed the brake system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

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