NHTSA Complaint #11664772 — 2015 RAM 1500

The contact owns a 2015 Ram 1500. The contact stated while driving 70 MPH, the vehicle experienced loss of power steering functionality. The contact pulled over to the side of the road, and turned off and restarted the vehicle. The contact resumed driving; however, the power steering was intermittently inoperable while driving. The contact stated that the failure had been recurring while driving, causing the vehicle to jerk while turning. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack and pinon gears, the intermediate shaft, and the steering wheel needed to be replaced. Additionally, an alignment was needed. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.