NHTSA Complaint #11664731 — 2024 KIA CARNIVAL

UNKNOWN OR OTHER issue reported to NHTSA

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2 Injuries

Complaint Details

ODI Number 11664731
Vehicle 2024 KIA CARNIVAL
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State SC

Consumer Description

We have a 2024 kia carnival lx trim. The power sliding door pose a serious safety risk. My [XXX] daughter was getting out of the vehicle and decided to try and climb back in as the door was closing. The door did not detect her body at all and continued to close her head in the door. She was left with a black eye and a smashed blood shot thumb from trying to get her head out of the door. A few days later I was strapping my children into their carseats and was getting ready to step out of the vehicle when my husband turned the vehicle on. The power sliding door stopped closing and started re-opening then closing again. I thought I had enough time to step out but didn't the door closed with my entire adult body in the way without detecting me there. It took for me to excessively force to door to open back up and I now have a shoulder injury from doing so. We really need these doors to be recalled and a proper sensor to be installed on them. Had my daughter been younger than she was things could have been way more serious. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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