NHTSA Complaint #11664504 — 2017 KIA OPTIMA

Randomly when turning, my steering will jolt in the opposite direction and lose power steering. The red power steering light does come on at this moment where I have to pull over, turn the car off, and restart and the symptoms clear itself up. In addition, there is there is, randomly, grinding noises (and I can feel it in the steering) when turning. When this occurs, relocating the steering column by changing the position (via tilt and telescopic) seems to help clear it up for awhile. I have almost jolted to oncoming traffic when turning and a few instances. I have had it serviced to check steering points at tires, axel, cv joints, and my mechanics can't seem to find the fault there. Even after doing alignments, it helped for a little bit but the same problems came back. They believe it to be a steering column issue. They believe that it is getting caught when turning and causing the issues. This has been occurring for about 6-8 months now. The power steering losing power happens maybe once or twice a week to once every two weeks. The grinding and vibration in the steering column while turning happens a few times a week to maybe just once a week. Its occurrence worsens when it rains. I am reporting this because I have read other reports of people have the same experience as myself.