NHTSA Complaint #11664335 — 2021 FORD RANGER

The contact owns a 2021 Ford Ranger. The contact stated while reversing, the back over prevention system failed to function as intended. The contact stated that the message to “See the Dealer for Repair” was displayed. The back over prevention camera system had displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with a failed rear-aide back-over camera. The contact was informed that the back over prevention camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 55,000. The VIN was unavailable.