NHTSA Complaint #11664202 — 2022 TESLA MODEL Y

ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE issue reported to NHTSA

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Complaint Details

ODI Number 11664202
Vehicle 2022 TESLA MODEL Y
Component ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Our 2022 Tesla Model Y Performance backed out of a driveway into the street and parked in the middle of the street with nobody inside the car, creating a traffic hazard. This happened after around an hour parked. The Smart Summon feature was enabled in the car. Possible cause was that Summon was accidentally activated by phone jostling in pants pocket. Car was looked at by Tesla and found to be in good working order and was considered safe to drive. No explanation of cause of the event was offered by Tesla. We turned off the smart summon feature in the car. Suggest adding an additional step in the Tesla app such as requiring a numerical code input to eliminate the possibility of accidentally summoning the car by random inputs to Tesla app when phone is in a pocket. We have time stamped surveillance video of the event. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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