NHTSA Complaint #11663956 — 2012 KIA SORENTO

The contact owns a 2012 Kia Sorento. The contact received notifications of NHTSA Campaign Numbers: 23V652000 (SERVICE BRAKES, HYDRAULIC) and 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). The contact stated that while driving 10 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal before the vehicle stalled. The check engine warning light was illuminated. In addition, the contact stated there was an abnormal sound coming from the engine. The contact stated that the vehicle was pushed to a nearby parking lot. The vehicle was then towed to a Collison enter. However, no cause for the failure was found. The vehicle was then towed to the dealer where it was determined that the engine needed to be replaced. The contact was informed that the recall repair of NHTSA Campaign Number: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) could not be performed if the engine was not replaced first. The vehicle was not repaired. The contact had received a recall letter regarding a defect in the engine and the vehicle had been repaired in 2017. The manufacturer was made aware of the failure. The failure mileage was 274,479.